At QGinny, we strive to provide a seamless and enriching learning experience for all our users. Before purchasing any subscription plan, we encourage our valued customers—schools, teachers, parents, and students—to review the features, demos, and details available on our platform.

No Cancellation Policy

Once a subscription or service has been purchased or activated on QGinny, it cannot be cancelled under any circumstances.

No Refund Policy

All payments made for QGinny subscriptions are non-refundable and non-transferable. This applies to:

• Subscription purchases made by schools.
• Individual subscriptions purchased by teachers, parents, or students.
• Bulk purchases or resale models facilitated through schools.

Important Notes

• We recommend carefully reviewing your plan, subscription duration, and purchase details before completing the transaction.
• Each subscription is valid for one full academic year (1st April – 31st March).
• In case of technical issues with account access or platform performance, our support team will be happy to assist and resolve concerns promptly. However, this does not qualify for a refund.
• By subscribing to QGinny, you acknowledge and agree to this no-refund, no-cancellation policy.

For further assistance, please contact our support team at:

Email: ceo@qginny.com.